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Double impact on $65+ ordersFresh-roasted to orderMost U.S. orders arrive in 5-7 daysSatisfaction guarantee: don't love it? We'll replace itDouble impact on $65+ ordersFresh-roasted to orderMost U.S. orders arrive in 5-7 daysSatisfaction guarantee: don't love it? We'll replace it
Christ Coffee Est. 2023 · For His Glory

Refund policy

This is our on-site refund and replacement policy. The section text below is carried over from the refund policy language historically published on our Shopify storefront (not invented for this headless site). If you need help with a specific order, email us from the address on your receipt so we can look it up quickly.

Satisfaction & replacements

Satisfaction guarantee: don't love your first bag? Email us what missed—we'll replace it when it fits our policy. Coffee is perishable, so we don't process returns by mail.

Return logistics

In the event of a shipping hiccup resulting in the misdelivery of your coffee, the responsible party will need to cover the expense of reshipping. For example, if the customer enters a wrong address they will be responsible for covering the reshipment cost.

Lost shipments

If the shipping carrier confirms the loss of an item with a "no delivery" status, we'll promptly reship the item at no additional cost to you.

Damaged goods

Upon receiving your items promptly notify us at info@christ.coffee if any items are damaged or incorrect. We'll replace damaged items at zero cost to you if we are notified of any mistakes within 21 days of delivery of your order.

Coffee perishability

Due to the perishable nature of our coffee and food regulations, regrettably, we cannot offer refunds or accept returns for coffee products. Do not try to return/reship coffee products as it is a waste of your money because it will have to be thrown away.

Order cancellation

Orders can be canceled and refunded if they haven't entered the fulfillment process. Once fulfillment begins, cancellation is no longer feasible, and refunds cannot be processed.